Mariott

Marriott-logo

Mariott Hotels

Tibard has built a strong and evolving partnership with Marriott Hotels, starting from a focused uniform solution and expanding into a comprehensive, site-wide offering. 

Initially, we supplied Marriott through a rental model, establishing a foundation of trust and reliable service from the beginning. A key milestone came when we provided a Front of House and Reception uniform for a single Delta Hotel. The design was exceptionally well received, gaining admiration for its professional appearance and cohesive brand alignment. 

Following this, due to its success, Marriott then made the strategic decision to standardise this uniform across all Delta Hotels. This resulted in a significant turning point, positioning us as a trusted partner for brand consistency across multiple locations. 

After this rollout, we expanded its services by onboarding additional departments onto a centralised uniform portal (Tibard Cloud). This digital solution streamlined ordering and management across the entire Marriott estate, improving efficiency and ensuring consistency in product availability. Individual sites can quickly repurchase previous orders easily and have a personal platform designed with their needs in mind. The platform automatically sends orders to account managers for approval, provides updates with your order, has product images and detail. 

It features a three-tier hierarchy. The first level, Staff, is a standard user level which allows an individual to order items to their specific location. The second level is Managers who can still order but are also able to monitor and authorise orders made by Staff users. The third level is a head office login named Owner which gives visibility of all products available and a view of all current and historic orders. The Owner can also override any actions undertaken by any of the Mangers. 

The offering grew to include a core uniform range for all Marriott hotels, from suiting and tailoring, aprons to shirts and blouses that match the brands colour palette. Building on this foundation, we further extended its portfolio to include Delta specific uniforms land additional departments such as Food & Beverage. Garments include personalised embroidery of company logos, names and job titles with visual mock ups provided prior so Mariott could fully vision what products would look like before. They also feature tax tabbing which legally transforms clothes into your uniform and can have possible tax exemptions. The small fabric label makes it easy to recognise your brand. 

Today, we continue to support Marriott with a scalable, integrated uniform solution that combines high quality garments with an efficient digital platform—ensuring consistency, ease of management, and a strong brand identity across the entire international hotel chain